PEOPLE & BUSINESS
| OFFICIAL
| INTERMEDIATION
| IN STATE INSTITUTIONS
Confidentiality:
NON-DISCLOSURE AGREEMENT
KEY PROVISIONS
Provision of Services.
These Provisions establish the terms of provision of services, the rights and obligations of the parties, as well as the procedure for interaction, payment and termination of cooperation.
1. General Terms
1.1. All services are provided in strict accordance with applicable law and business ethics. Any actions that may contradict legal norms or threaten the rights and freedoms of third parties are excluded.
1.2. The following services are not provided: legal representation, security activities, legal practice requiring the status of an attorney, as well as any types of activities subject to mandatory licensing.
2. Priority of the Client's Interests
2.1. All actions within the framework of the provision of services are performed in the interests of the client. In the event of a conflict of interest, priority is always given to the interests of the client.
2.2. Coordination of actions with the client is mandatory, unless otherwise provided by the terms of the agreement, including by oral agreement.
3. Confidentiality
3.1. All information received within the framework of cooperation is confidential and is not subject to disclosure without the written consent of the client.
3.2. The exception is cases when disclosure of information is required in accordance with the norms of legislation.
4. Forms of cooperation
4.1. Cooperation can be formalized in one of the following ways: - A written agreement clearly defining the tasks, conditions and goals of the interaction.
5. Responsibilities within the framework of the provision of services
5.1. Within the framework of cooperation, STCSG employees act as a representative or intermediary.
5.1.1. Verification of the accuracy of the provided data: organizations, businesses, assets, individuals.
5.1.2. Monitoring the fulfillment of obligations of external specialists, parties involved in business relationships with the customer, as well as any individuals and representatives of organizations at the request of the customer.
5.1.3. Ensuring the fulfillment of the customer's obligations to individuals, organizations and government agencies: working with documents, personal interaction with the necessary parties to achieve the set goals. Full support of bureaucratic and protocol processes that require personal presence.
5.2. Ensuring a comfortable business environment and intelligent communication during the interaction. The basis is diplomacy, respect for personal boundaries, taking into account the cultural characteristics and individual preferences of all participants in the cooperation.
6. Conditions for Working as an Intermediary and Representative
6.1. Legal Basis of Activity:
— Intermediary: Activities are carried out under a service agreement or agency contract and are aimed at ensuring communication between parties, transmitting information, and fulfilling agreed-upon tasks.
— Representative: Activities are governed by the Civil Code of the Russian Federation and are based on a power of attorney agreement, notarized power of attorney, or other documents confirming the right to act on behalf of the client.
6.2. Rights and Responsibilities of the Representative:
— The representative acts exclusively in the client’s interests within the limits of the authority granted.
— Personal presence and participation in processes, including interactions with organizations and government institutions, as necessary.
6.3. Rights and Responsibilities of the Intermediary:
— The intermediary facilitates communication between parties, transmits information, participates in negotiations and approvals, and ensures the confidentiality of provided data.
— The intermediary is not authorized to conclude transactions or assume obligations on behalf of the client without explicit authorization.
6.4. Form and Procedure for Granting Authority:
— The representative’s authority is confirmed by a notarized power of attorney, power of attorney agreement, or other relevant legal document.
— The intermediary’s authority is formalized through an agency contract, service agreement, or similar arrangement.
6.5. Duration of Authority:
— Representative: The duration of authority is specified in the power of attorney or power of attorney agreement. Exceeding the granted authority is only permitted with the client’s written consent.
— Intermediary: The duration of the service is determined by the agreement and can only be extended with the mutual consent of both parties.
6.6. Delimitation of Responsibility:
— Intermediary: Responsible for fulfilling intermediary functions but not liable for the actions of the parties they interact with.
— Representative: Responsible for carrying out assignments but not for the quality of the outcomes or any damages arising from performing their duties.
6.7. Payment Terms:
— Compensation for services is determined by the agreement, depending on the complexity of tasks and deadlines.
— Representative expenses (transportation, organizational, and other costs) are reimbursed separately.
6.8. Confidentiality and Data Protection:
— All employees must maintain strict confidentiality and not disclose information without the client’s consent or an official request from government authorities.
6.9. Amendments to Working Conditions:
— Any changes to the terms of interaction, including the revision of authority, must be agreed upon in writing.
Special Conditions:
— Tasks requiring specific expertise or licenses are transferred to relevant specialists with the client’s notification.
— Company employees do not perform functions related to security, courier services, or other unrelated tasks.
— The authority granted by the client is determined by agreement or verbal arrangement and cannot be exceeded without additional approval.
7. Guarantees and Obligations
7.1. Exemption from Financial and Legal Liability. STCSG, its employees and engaged specialists do not bear financial or legal liability for achieving a specific result, its compliance with the customer's expectations, or for completing tasks within the agreed timeframes, except for cases expressly provided for by the legislation of the Russian Federation.
7.2. Work within the legal framework. All actions carried out by STCSG and its employees are carried out strictly within the framework of the legislation of the Russian Federation. Any intentional actions aimed at violating legal norms, as well as provocations leading to the creation of negative situations are excluded.
7.3. Exclusion of liability for the actions of third parties. STCSG is not liable for the actions of third parties, including, but not limited to, partners, contractors, representatives of organizations with whom interaction is carried out at the request of the customer.
7.4. No guarantees of a specific result. Understanding and acceptance of the lack of guarantees of a specific result or final effect is a prerequisite for cooperation with STCSG. All services provided are professional efforts aimed at achieving the customer's goals, but the final result may depend on many factors beyond the company's control.
7.5. Force majeure and provocative circumstances. STCSG is released from liability in the event of force majeure, as well as circumstances intentionally created by third parties in order to discredit the company or its employees or provoke a negative situation.
7.6. Prevention of consumer terrorism. The work of STCSG assumes a clear understanding by the customer of the impossibility of making unfounded claims or demands related to the provision of services. All complaints and disputes are considered in accordance with the company's regulations and exclusively within the framework of the law.
7.7. Confirmation of consent by the customer. Acceptance by the customer of these terms is mandatory for the beginning of cooperation. The execution of a contract, assignment or other agreement with STCSG confirms awareness and consent to the above terms.
8. Payment procedure
8.1. Payment for services includes a fixed fee and compensation for entertainment expenses.
8.2. Payment for entertainment expenses: Entertainment expenses are paid by the client as they arise or in advance. All entertainment expenses are subject to reimbursement in full and are non-refundable, even in the event of early termination of cooperation or refusal of services.
8.3. Fixed part of the fee: Payment is made as a fixed advance at the initial stage, the remainder upon achievement of the result. More details on request.
9. Payment methods
9.1. Payment for services can be made in one of the following ways: Cashless payment to the organization's bank account. Any other legal means, previously agreed upon by the parties and confirmed in writing.
10. Termination of Cooperation
10.1. Cooperation may be terminated by either party at any stage. In the event of a breach of the terms of the agreement, the occurrence of illegal actions, or a threat to the life and health of the participants, cooperation shall be terminated immediately.
10.2. Regardless of the reasons and stage at which cooperation is terminated, the funds paid for the fixed portion of the fee, as well as entertainment expenses reimbursed at the time of termination, are non-refundable.
10.2.1. Agreement with this condition is confirmed by the fact of payment for services, including in the case of an oral agreement. This provision is immutable and shall be applied in its original form.
11. Force Majeure
11.1. The parties shall be released from liability for failure to fulfill obligations if it is caused by force majeure circumstances, including natural disasters, military actions, acts of government agencies and other circumstances that could not have been foreseen.
12. Final Provisions
12.1. Changes and additions to these Provisions are possible only in writing and come into force from the moment of signing by the parties.
12.1.2. It is not permitted to delete or make changes to the provisions specified in paragraphs: 7.4, 10.2 and 10.2.1.
12.2. All disputes arising during the execution of these Provisions are subject to resolution by negotiations, which the parties undertake to conduct before going to court. In case of failure to reach an agreement, the dispute is referred to the court at the location of the Contractor.
12.3. These Provisions are an integral part of each agreement and apply to all interactions between STCSG and the Client.
These Provisions establish the terms of provision of services, the rights and obligations of the parties, as well as the procedure for interaction, payment and termination of cooperation.
1. General Terms
1.1. All services are provided in strict accordance with applicable law and business ethics. Any actions that may contradict legal norms or threaten the rights and freedoms of third parties are excluded.
1.2. The following services are not provided: legal representation, security activities, legal practice requiring the status of an attorney, as well as any types of activities subject to mandatory licensing.
2. Priority of the Client's Interests
2.1. All actions within the framework of the provision of services are performed in the interests of the client. In the event of a conflict of interest, priority is always given to the interests of the client.
2.2. Coordination of actions with the client is mandatory, unless otherwise provided by the terms of the agreement, including by oral agreement.
3. Confidentiality
3.1. All information received within the framework of cooperation is confidential and is not subject to disclosure without the written consent of the client.
3.2. The exception is cases when disclosure of information is required in accordance with the norms of legislation.
4. Forms of cooperation
4.1. Cooperation can be formalized in one of the following ways: - A written agreement clearly defining the tasks, conditions and goals of the interaction.
- Power of attorney agreement
- Notarial power of attorney
5. Responsibilities within the framework of the provision of services
5.1. Within the framework of cooperation, STCSG employees act as a representative or intermediary.
5.1.1. Verification of the accuracy of the provided data: organizations, businesses, assets, individuals.
5.1.2. Monitoring the fulfillment of obligations of external specialists, parties involved in business relationships with the customer, as well as any individuals and representatives of organizations at the request of the customer.
5.1.3. Ensuring the fulfillment of the customer's obligations to individuals, organizations and government agencies: working with documents, personal interaction with the necessary parties to achieve the set goals. Full support of bureaucratic and protocol processes that require personal presence.
5.2. Ensuring a comfortable business environment and intelligent communication during the interaction. The basis is diplomacy, respect for personal boundaries, taking into account the cultural characteristics and individual preferences of all participants in the cooperation.
6. Conditions for Working as an Intermediary and Representative
6.1. Legal Basis of Activity:
— Intermediary: Activities are carried out under a service agreement or agency contract and are aimed at ensuring communication between parties, transmitting information, and fulfilling agreed-upon tasks.
— Representative: Activities are governed by the Civil Code of the Russian Federation and are based on a power of attorney agreement, notarized power of attorney, or other documents confirming the right to act on behalf of the client.
6.2. Rights and Responsibilities of the Representative:
— The representative acts exclusively in the client’s interests within the limits of the authority granted.
— Personal presence and participation in processes, including interactions with organizations and government institutions, as necessary.
6.3. Rights and Responsibilities of the Intermediary:
— The intermediary facilitates communication between parties, transmits information, participates in negotiations and approvals, and ensures the confidentiality of provided data.
— The intermediary is not authorized to conclude transactions or assume obligations on behalf of the client without explicit authorization.
6.4. Form and Procedure for Granting Authority:
— The representative’s authority is confirmed by a notarized power of attorney, power of attorney agreement, or other relevant legal document.
— The intermediary’s authority is formalized through an agency contract, service agreement, or similar arrangement.
6.5. Duration of Authority:
— Representative: The duration of authority is specified in the power of attorney or power of attorney agreement. Exceeding the granted authority is only permitted with the client’s written consent.
— Intermediary: The duration of the service is determined by the agreement and can only be extended with the mutual consent of both parties.
6.6. Delimitation of Responsibility:
— Intermediary: Responsible for fulfilling intermediary functions but not liable for the actions of the parties they interact with.
— Representative: Responsible for carrying out assignments but not for the quality of the outcomes or any damages arising from performing their duties.
6.7. Payment Terms:
— Compensation for services is determined by the agreement, depending on the complexity of tasks and deadlines.
— Representative expenses (transportation, organizational, and other costs) are reimbursed separately.
6.8. Confidentiality and Data Protection:
— All employees must maintain strict confidentiality and not disclose information without the client’s consent or an official request from government authorities.
6.9. Amendments to Working Conditions:
— Any changes to the terms of interaction, including the revision of authority, must be agreed upon in writing.
Special Conditions:
— Tasks requiring specific expertise or licenses are transferred to relevant specialists with the client’s notification.
— Company employees do not perform functions related to security, courier services, or other unrelated tasks.
— The authority granted by the client is determined by agreement or verbal arrangement and cannot be exceeded without additional approval.
7. Guarantees and Obligations
7.1. Exemption from Financial and Legal Liability. STCSG, its employees and engaged specialists do not bear financial or legal liability for achieving a specific result, its compliance with the customer's expectations, or for completing tasks within the agreed timeframes, except for cases expressly provided for by the legislation of the Russian Federation.
7.2. Work within the legal framework. All actions carried out by STCSG and its employees are carried out strictly within the framework of the legislation of the Russian Federation. Any intentional actions aimed at violating legal norms, as well as provocations leading to the creation of negative situations are excluded.
7.3. Exclusion of liability for the actions of third parties. STCSG is not liable for the actions of third parties, including, but not limited to, partners, contractors, representatives of organizations with whom interaction is carried out at the request of the customer.
7.4. No guarantees of a specific result. Understanding and acceptance of the lack of guarantees of a specific result or final effect is a prerequisite for cooperation with STCSG. All services provided are professional efforts aimed at achieving the customer's goals, but the final result may depend on many factors beyond the company's control.
7.5. Force majeure and provocative circumstances. STCSG is released from liability in the event of force majeure, as well as circumstances intentionally created by third parties in order to discredit the company or its employees or provoke a negative situation.
7.6. Prevention of consumer terrorism. The work of STCSG assumes a clear understanding by the customer of the impossibility of making unfounded claims or demands related to the provision of services. All complaints and disputes are considered in accordance with the company's regulations and exclusively within the framework of the law.
7.7. Confirmation of consent by the customer. Acceptance by the customer of these terms is mandatory for the beginning of cooperation. The execution of a contract, assignment or other agreement with STCSG confirms awareness and consent to the above terms.
8. Payment procedure
8.1. Payment for services includes a fixed fee and compensation for entertainment expenses.
8.2. Payment for entertainment expenses: Entertainment expenses are paid by the client as they arise or in advance. All entertainment expenses are subject to reimbursement in full and are non-refundable, even in the event of early termination of cooperation or refusal of services.
8.3. Fixed part of the fee: Payment is made as a fixed advance at the initial stage, the remainder upon achievement of the result. More details on request.
9. Payment methods
9.1. Payment for services can be made in one of the following ways: Cashless payment to the organization's bank account. Any other legal means, previously agreed upon by the parties and confirmed in writing.
10. Termination of Cooperation
10.1. Cooperation may be terminated by either party at any stage. In the event of a breach of the terms of the agreement, the occurrence of illegal actions, or a threat to the life and health of the participants, cooperation shall be terminated immediately.
10.2. Regardless of the reasons and stage at which cooperation is terminated, the funds paid for the fixed portion of the fee, as well as entertainment expenses reimbursed at the time of termination, are non-refundable.
10.2.1. Agreement with this condition is confirmed by the fact of payment for services, including in the case of an oral agreement. This provision is immutable and shall be applied in its original form.
11. Force Majeure
11.1. The parties shall be released from liability for failure to fulfill obligations if it is caused by force majeure circumstances, including natural disasters, military actions, acts of government agencies and other circumstances that could not have been foreseen.
12. Final Provisions
12.1. Changes and additions to these Provisions are possible only in writing and come into force from the moment of signing by the parties.
12.1.2. It is not permitted to delete or make changes to the provisions specified in paragraphs: 7.4, 10.2 and 10.2.1.
12.2. All disputes arising during the execution of these Provisions are subject to resolution by negotiations, which the parties undertake to conduct before going to court. In case of failure to reach an agreement, the dispute is referred to the court at the location of the Contractor.
12.3. These Provisions are an integral part of each agreement and apply to all interactions between STCSG and the Client.